FAQs

Quick answers to your most common questions.

Is it mandatory to utilize both your creative services and platform when working with Nuvue?

Absolutely not. You can use them independently or in combination. Many of our clients exclusively utilize our creative team.

What is the expected timeframe for our onboarding process with Nuvue?

The setup time varies based on your creative service requirements. If none are needed, and we have all your presentations and sales content, your account can be configured in a few days. However, if creative services like presentation rebranding, 3D animations, or product rendering are required, it might take a few weeks.

After my account is established, can we utilize Nuvue for continuous updates?

Only if you opt for it. After your account configuration, we'll train one of your team's administrators to manage changes and add new content. If you're a smaller startup without in-house resources, we can provide our services at an hourly rate.

Is training available for our sales representatives?

Absolutely, after account setup, we arrange training sessions for your sales reps based on your organization's size. We also provide additional training sessions at no extra cost to support your team as it scales.

Does Nuvue work offline?

Nuvue is a web-based application with offline mode. When enabled, it allows you to access presentations offline but does not support saving presentations.

Can we export our presentations from Nuvue?

Our platform enables presentation export to PDF files. Currently, PPT exports are not available, but this functionality may be offered in a future update.

Will my content be mobile-friendly?

Yes, our design templates are responsive for all screen sizes. The platform's interface is also responsive, allowing you to access your sales content on the go.

Where is our data stored?

Nuvue is hosted on Amazon Web Services (AWS)

Can we use our brands and fonts with your platform?

Yes, in your configuration settings, you can define global styles, including brand colors, fonts, and logos. Nuvue grants access to all Google fonts.

What happens to our content if we cancel our service?

If you choose to leave our platform, we can export all your sales materials, including videos, one-sheets, and image files. Presentations can be exported as PDF files.

MORE QUESTIONS?

Schedule a call to get personalized answers about how Nuvue works for your MedTech company.